SBS
is in the business of providing quality IT services. Providing
top quality support in all phases of the systems integration
life cycle is what we do best. SBS employees are experts in
today's leading technologies and we work closely with many leading
hardware and software vendors to provide our customers with
the best service possible.
SBS
breaks down the systems integration life cycle into five distinct
phases: Assessment, Design, Implementation, Operation, and Training.
We maintain high-level expertise in all five phases for many
of the major technologies found in today's enterprise.
Although we will provide services to help with each phase of
the systems integration life cycle, SBS can have the greatest
positive impact on a company's enterprise when we are able to
effect all five phases of a project. From assessing your current
storage solution, to designing your network architecture, to
implementing your backup solution, to operating your server
infrastructure, SBS can provide the services to successfully
implement and maintain complex technology solutions into your
IT infrastructure.
An objective assessment of your current environment is the key
to understanding the solutions that will best help you meet
business objectives. Being armed with an accurate evaluation
of your environment allows you to reduce business-continuity
failures, make better decisions, and take advantage of the technical
advancements that are right for your environment.
Assessment phase projects typically contain the following
steps:
• Discovering comprehensive targeted IT infrastructure
• Performing a current situation analysis
• Identifying possible “problem areas”
Assessment phase activities traditionally involve a formal deliverable
document and presentation of problem areas. Often, the deliverable
takes the form of an assessment or audit document.
The
design phase of the systems integration life cycle is often
the most critical. It is in the design phase that the roadmap
to a successful implementation is created. SBS brings a wealth
of experience to draw upon when designing any system infrastructure.
This value-added experience can provide your organization with
a "lessons learned" approach to implementing any technology.
Design phase projects typically contain the following steps:
• Defining and analyzing business and technical requirements
• Selecting appropriate products to match requirements
• Creating a project cost analysis
• Creating an implementation plan
Design phase activities traditionally involve a formal deliverable
document and presentation of viable solution alternatives. Often,
the deliverable takes the form of a design or architecture document.
Time and money spent up front to ensure the optimal solution
is developed can realize future savings as well as guarding
against purchases which don't maximize the investment.
Implementing today's latest technology into your environment
can be very challenging. SBS works closely with industry leaders
to ensure that our engineering staff is fully capable to implement
any solution into your complex IT environment. Our goal is to
bring your infrastructure on-line in the most efficient, dependable,
and cost-effective manner possible.
Implementation
phase projects typically contain the following steps:
• Creating and validating the required Bill of Materials
• Creating a timeline for implementation which maximizes
the critical path
• Constructing the deliverable to the specifications
in the design document
• Creating and executing a test plan to ensure requirements
have been satisfied
• Transitioning the activity to the operational support
team
In addition to the functional system and documented test plan
and results, a major deliverable of the Implementation phase
is the customer sign-off. The customer executes an abbreviated
version of the all-inclusive test plan to validate that key
requirements are met.
Very few organizations are able to fully meet the requirements
of operating their IT environment solely with in-house staff.
Today's successful organizations are better able to meet the
challenge of operating and maintaining their IT infrastructure
by outsourcing specific functions and technologies. SBS provides
fully qualified engineering talent in a variety of technical
disciplines to augment in-house IT staff.
Operational
phase activities typically include the following:
• Creating and maintaining Standard Operating Procedures
(SOPs) for the environment
• Executing operational procedures
• Troubleshoot and provide support for the environment
Traditionally, Design and Implementation projects are very
tangible with specific timelines and deliverables, whereas
Operational activities are usually more of an on-going process.
SBS
believes that customer satisfaction is directly related to
the level of training customers receive on an implemented
solution. Enterprise IT solutions are often quite sophisticated,
and require specialized skills to administer and maintain.
SBS training services will help you to successfully deploy,
configure, and maintain your critical IT infrastructure. Our
experienced, professional employees can deliver complete knowledge
transfer and or classroom training services.